Shipping & Returns
Returns Policy
There are no returns for ammunition & reloading components.
We do accept returns for all other products within 60 days of ordering the product*. If the product is defective, damaged, or not as described, we will issue a full refund and a free shipping label to return the product. If the product is in good condition, in the original packaging, and within 60 days of ordering, we will accept the return and send a free shipping label, however the order will incur a 15% restocking fee and does not include original shipping fee. Returns can take up to 7 days to process once it arrives back here. Once orders are processed for shipping they cannot be cancelled, but can be returned upon delivery. Please reach out to us for instructions on how to return your order and receive your refund.
To initiate a return, please contact admin@tacticalsurplususa.com.
Shipping
We process and ship most of our orders within 1-2 business days. Orders are shipped via FedEx, and occasionally other freight carriers such as UPS and USPS.
We do not ship to Puerto Rico, and other shipping restrictions may apply by state and product.
Orders will ship directly from one of our warehouses or directly from a distributor warehouse. Certain brands such as Holosun & Glock do not allow drop-shipments, so they will need to be shipped to us first and then will be shipped out same day to you. This may cause a 3-4 day delay in shipment.
Ammo orders to states which require additional documentation are not shipped, and inventory is not allocated until all documentation is received. If we have your order fully stocked at one of our warehouses, it will ship straight out to you the same business day, if it is not all available on hand we will receive it at our warehouse first and ship it out to you the same day. This may cause a 3-4 day delay in shipment. You must be 18 or older to purchase shotgun or rifle ammunition and 21 or older to purchase handgun ammunition. Always make sure you use the correct ammunition for your firearms. Ammo cannot be shipped to a PO Box.
*Conditions may apply.